We kick-started June with two measurement for improvement masterclasses, which received great feedback. Thanks to everyone who participated. It is great to see capability building continuing in the region.
NHS England & the Eastern Academic Health Science Networks (EAHSN) believe passionately that every level of its work should be informed by insightful methods of listening to those who use and care about services. Their views will inform service development and oversight. Public and patient voice will be embedded into processes in a range of ways, including insight and feedback;; to help shape services;; to inform governance frameworks and as active partners in assurance processes. The Citizens’ Senate is the hub for this patient and public voice across the NHS and other statutory organisations in the East of England.